Field2Work™ is Phoneomena’s highly customizable field force automation solution for the enterprise. Its highly configurable workflows provide powerful means to mobilize business processes while complying with preset business rules. Basic workflows include: download work order; push work order (through alerts); view and accept individual jobs; start and time individual jobs within a work order; close individual jobs; hold and/or handoff trouble jobs; and dynamic reassignment of jobs. Field2Work™ connects to a variety of back-end systems which makes it the industry’s most flexible and versatile solution in its category.
Field2Work™ applications
- Goods Distribution
- Media Distribution
- Office Equipment Repair
- Field Repair (utilities, school districts, counties, transportation, etc.)
- Fleet Managment
- Homeland Security
- ...and much more.
- Time-stamping
- Location-stamping (GPS support)
- Dynamic work report coding
- Variety of Input: keypad, barcode reader, signature capture pad, digital camera
- Variety of Output: phone display; field printing to connected portable printerk wireless field printing to a FAX machine; on-display scannable bar codes
- Emergency Calls
- Approval Requests
- Appointments
